Rental Reservation & Cancellation Policy

RESERVATIONS
It is recommended to make a reservation for any tool rental 2 – 5 days in advance. This is to help insure availability of the tool. Reservations can be made by calling your local branch or you can click here to reserve tools online.

CANCELLATIONS
If you have made a reservation and need to cancel it, you must notify the Ellis branch you made your reservation with immediately. If you cancel the reservation less than 24 hours ahead of pick up time, a cancellation fee equal to 25% of the daily rental rate for all reserved tools is charged to the customer (NO EXCEPTIONS).